Proprietary platforms for projects Power Data
Blogmeter
The power of the Blogmeter Suite at the service of effective and high-performing data-driven strategies
An Integrated Social Intelligence Suite based on semantic AI and Natural Language Processing, which analyzes data from multiple social and web sources and transforms it into actionable insights, to help companies and agencies make decisions and implement effective data-driven strategies.
Proprietary Shibumi platform, features: Plurality of sources, Near Real Time, Targeted sentiment, GDPR compliant
Brainlead
Proprietary Marketing Automation — email, SMS & WhatsApp — for nurturing, lead scoring and customer loyalty
Our proprietary platform Brainlead enables AI-driven nurturing of leads and customers: automatic scoring, predictive behavioral segmentation, and personalized workflows via email, SMS, and WhatsApp. You don't depend on third parties: you control your data, your rules, your pace.
Proprietary Shibumi platform, features: Lead nurturing, Lead scoring & grading, Lead capture, Social enrichment, Lead management, GDPR compliant.
InfluencerLab
Research, authenticity, and end-to-end management of campaigns with creators — Measurable ROI, guaranteed brand safety
Kallia by La Torre Wallace
Advanced Conversational Analytics
Proprietary, customizable, and easy-to-monetize technological solution that, based on artificial intelligence, extracts real knowledge from conversational channels — calls, SMS/RCS, email, WhatsApp — for advanced analysis of interactions with customers and prospects.
How It Works
What knowledge do we want to extract from the interactions?
100% of calls, recognition of every speaker (agent, customer, prospect).
Advanced AI/ML models for semantic and sentiment analysis.
Real data for improvement plans and saving actions.
Solution Benefits
Model, training, and outcome customized to real business needs.
Azure environment, compliant with GDPR and cybersecurity protocols.
Deploy without internal development, CRM integration available.
Power BI, Looker Studio, Tableau, and other reporting platforms.
5 Areas of Value
- Compliance & protocols — Automatic audits, customized agent training, compliance with regulations and company policies.
- Process Efficiency — Reduction in average call time, automated quality audits, operational cost cuts.
- Customer Knowledge — Rapid identification of needs, opportunities, and issues; direct impact on NPS and loyalty.
- Trend Tracking — Detection of trends in complaints, market shifts, and competitor activities.
- Sales Script Optimization — Analysis of the most effective levers, identification of friction points: positive closures, objection handling, rejection factors, tone, and sentiment.
Measurable Results
average customer service call time
conversion-to-sale ratio in 3 months
queries perceived as resolved
Real-environment data from 2023.
Want to know more? Write to kallia@kallia.tech · +34 91 468 60 13 · kallia.tech